We'd love to hear from you

Questions about a course, need technical help, or just want to say hello — we read every message and reply personally.

Contact details

Response time We aim to reply within 1–2 business days. Usually faster.
Based in York, UK

Common questions

How do I access my course?

Log in and go to My Courses — all your purchases are there.

What's your refund policy?

Full refund within 7 days of purchase, no questions asked.

Do courses expire?

Never. You get lifetime access once you're enrolled.

Can I watch on my phone?

Yes — the site works on any device. That said, for the best viewing experience with the video lessons, a tablet or desktop is ideal.